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SYMBiOSYS' approach to web design and web development follows a six-stage process:
1. Initial Consultation
Following an initial discussion by e-mail or telephone, we will prepare a free proposal document detailing your requirements together with the fees and time scales for our services. At this stage we may also present some additional ideas and advice that we feel could provide you with more opportunities to develop your site on the Internet. If necessary we will then refine the proposal based on any feedback you may have in order to give you a final cost and time analysis.
2. Final Proposal
If you are satisfied with the proposal document and need to discuss it further, we will then hold a face-to-face meeting or a further discussion by email or telephone. During this discussion we will finalize any points prior to entering into an agreement.
3. Agreement and Initial Payment
If you are satisfied with the proposal document and would like to proceed further, we will prepare an agreement of services and an invoice for the advance payment. Once the signed agreement and advance payment are received we will begin work on the project. The agreement is specifically and fairly prepared to protect both SYMBiOSYS and YOU.
4. Initial Template Development
Where required, we will prepare a template design for your web site. This may be based upon any preferences you have for colour, style, competitor sites, corporate branding, and so forth. Based upon your feedback on the template, we will refine the design style accordingly and re-present it to you. This iterative process of feedback and refinement will continue until you are completely satisfied with the final design.
Whilst the template process is continuing and where required, we will also be working on developing other components for the site (such as if you request a database or an online store). This will mean that the development process will be much quicker than if we undertook just one process at a time.
5. Integration and Refinement
Once the template has been agreed, it will be integrated with the site content and / or any other site components included in the project. The system will then be thoroughly tested before being presented to you for review. Once again, we will undertake a process of feedback and refinement on the full development until you are completely satisfied with the final web site.
6: Completion
With the web site finished to your satisfaction, we will then complete any post-development tasks you have requested (such as search engine optimization) and will issue the final invoice for the outstanding balance of the project.
What happens after the development is complete?
Once your site is up and running, this is not the end of our relationship. You may want to amend the way the site works, or change text or images. We will always be available to you for ongoing support and maintenance, and any future work requested will always follow the same structured approach described above - no matter how small the update, there will never be any hidden surprises.